Our ideology reflects in our every policy and as always, customer satisfaction comes first everywhere. Therefore we have a very open refund policy which allows for:
We have confidence in giving the most impeccably awesome in client administration and fulfillment. So on the off chance that you are not 100% fulfilled by your buy, you can either:
- Get a 100% payback on item costs
- The option to trade up with another equally awesome tee more matching to your likes
For a hassle-free and serene shopping experience please look out for and on these tiny details:
- Having the receipt is necessary and is part of the return process.
- Discounts apply on the aggregate of items or purchases made. Moreover the costs involved in shipping cannot be returned.
- For all items returned, a restocking fee will apply to ready the goods on the shelf. This doesn’t apply to cases where we ourselves went wrong somewhere.
- We understand you like to get the feel for things but please make up your mind within 30 days. After that returns will not be entertained.
- Please take care of newly purchased items. Should you want to return, they must be unused in brand new condition and accompanied by their original packing.
- Returned or traded items must be returned unused, in the first condition you got them, and in the original bundling.
- Note that costs on return shipment is from your side; so consider making an informed decision as far as size, style, design and shape are concerned.
- Return shipment comes with a tracking number. Ensure it is available so we can track the returns otherwise items will be lost thereby cancelling your refund.
- This policy extends to regular items only and not sale items or other items such as gift cards, etc which are nonrefundable.
Made up your mind to return? Here’s the simple process you need to follow
- After you’ve decided, send us an email including a tracking number of the return package. Please add the reason for the return as well such as size issue, design change, product fault, wrong delivery, etc.
- Upon receiving your return we will examine for conformity with our rules stated above.
- An email will be dispatched notifying you about the position of your refund.
- If conforming, we will credit the amount due to the credit card by which the original purchase was made. Please allow for 2-3 business days for this.
- If a trade is what you wish then the order will be executed and shipped. In the event that you oblige a trade, your new choice will be requested instantly and transported out utilizing the same transportation technique used initially.
Overdue or unaccounted for refunds
Should delay occur with regard to receiving your refund as per aforementioned duration, please:
- Consider varying handling times by banks. It may be that your bank account receives delayed payments
- Furthermore, you can call your credit card company to confirm a refund because posting times may account for the delay in updating the amount due.